Data protection information / Full text
Status: May 2026
The protection of personal data is a point of organization and trust for ekosphere doo. This information describes the processing of personal data in connection with ekosphere.me and the digital contact channels of ekosphere.
Note: This data protection information creates transparency about typical processing operations. It does not replace a legal examination of individual cases where special processing situations, international data flows, external platforms or special legal obligations are involved.
1. responsible body
The controller for the data processing described here is
ekosphere doo
Bulevar Teuta bb
85360 Ulcinj, Montenegro
Telephone: +382 69 344 043
E-mail data protection: datenschutz@ekosphere.me
General e-mail: office@ekosphere.me
2. scope of application
This data protection information applies to personal data processed when visiting ekosphere.me, for inquiries, project initiation, form submissions and digital communication with ekosphere.
- It records actively transmitted data as well as technical usage and access data.
- This does not include independent data processing by third-party websites, messenger providers, social media platforms or other external services outside ekosphere's area of responsibility.
- For embedded or linked third-party offers, the data protection rules of the respective providers may also apply.
3. types of data processed
Depending on use, the following categories of data in particular may be processed:
- Master and contact data: Name, e-mail address, telephone number, messenger ID or other contact details provided.
- Usage and log data: IP address, date and time of access, pages accessed, referrer URL, browser, operating system, language settings and technical device information.
- Communication data: Content from contact requests, project initiation, support cases or other communication.
- Form data: Information that users enter and send via contact or inquiry forms.
- Security and verification data: Data for abuse prevention, technical stability, error analysis or law enforcement.
4. purposes of data processing
Personal data is processed in particular for the following purposes:
- Processing of contact inquiries, project inquiries, appointment requests and ongoing communication.
- Provision, maintenance, error analysis and improvement of the website.
- Ensuring IT security, system stability, integrity and protection against misuse.
- Documentation of communication, insofar as this is necessary for processing, proof, quality assurance or legal defense.
- Statistical evaluation for range measurement, technical optimization and content development, insofar as permissible.
- Fulfillment of legal documentation, storage, inspection and verification obligations.
- Assertion, exercise or defense of legal claims.
5 Legal bases and applicable law
As a company based in Montenegro, ekosphere is subject in particular to the data protection law applicable there. Depending on the individual case and the reference to persons in the European Economic Area, European data protection standards may also become relevant.
- Contract or pre-contractual measures: when services are requested, prepared or performed.
- Legal obligations: in particular for commercial, tax, documentation or verification-related requirements.
- Legitimate interests: secure website operation, technical stability, protection against misuse, internal organization, legal defense and traceable communication processing.
- Consent: if processing is based on it in individual cases.
The specific legal basis depends on the respective processing operation, the applicable law and the relationship of the data subject to Montenegro or the European Economic Area.
6. website provision / server log files / technical access data
When this website is accessed, technical access data is processed so that content can be delivered, systems can be operated stably and attacks, malfunctions or misuse can be detected.
- This may include, in particular, IP address, time of access, requested resource, browser type, operating system, referrer and similar technical data.
- This processing serves technical provision, system security and error analysis.
- A website cannot regularly be delivered and secured without technically necessary access data.
7. contact via form / e-mail / telephone / project request
If you contact ekosphere by form, e-mail, telephone or other direct means, , the data you provide will be processed to handle your request.
- This includes contact and communication data as well as the content of your request.
- The processing is used for responses, queries, preparation of possible services and documentation of the process.
- In the case of project initiation, processing may also serve to prepare pre-contractual measures.
8. communication via messenger services
In addition to e-mail and telephone, ekosphere can also use messenger services such as WhatsApp, Viber or Signal. Communication and metadata can also be processed by the respective provider.
- The data protection and terms of use of the respective provider also apply to such channels.
- ekosphere has no complete influence on data processing by messenger providers.
- Particularly sensitive content should not be transmitted unstructured via general messenger channels.
9. cookies and similar technologies
The website may use cookies and similar technologies to provide basic functions, to deliver content in a technically correct manner, to make functions usable and to evaluate website usage.
- Some of these technologies may be technically necessary.
- Other technologies may be used to improve functionality, range measurement or stability, insofar as this is permitted.
- You can restrict or deactivate cookies via your browser settings; this may restrict the functions of the website.
10. range measurement / statistical evaluation / technical optimization
Insofar as usage data is statistically evaluated, this serves to analyze website usage, to identify technical weaknesses and to improve structure, performance and user guidance.
- The focus is on improving the offering, not on creating an arbitrary profile.
- External technical services are only integrated insofar as this is necessary for the respective purpose.
- Depending on the specific form, the legal basis is legitimate interest or a separate consent.
11. recipients and processors
Personal data will only be passed on if this is necessary for the purposes described, there is a legal obligation or consent has been given.
External service providers can be involved in particular in the areas of hosting, technology, communication, security and maintenance.
- Where service providers act as processors, processing is carried out for a specific purpose and in accordance with the agreed specifications.
- Depending on the integration, contractual data protection and confidentiality requirements apply.
- Other transmissions are only made if they are objectively necessary or required by law.
12. external content / embedded services / third-party platforms
External content, maps, technical integrations, social media references, Messenger links or other third-party content may be used or linked on this website.
- When such content is accessed, the respective third-party provider may receive technical usage data, in particular the IP address and context of the access.
- For processing by third-party providers, their own data protection provisions also apply.
- ekosphere is not responsible for the data protection practices of third-party platforms outside its own area of responsibility.
13. storage period
Personal data is only stored for as long as is necessary for the respective purpose or statutory retention periods exist. Thereafter, data is deleted or its processing is restricted.
- Contact and communication data may be stored as long as this is necessary for processing, follow-up communication, documentation or legal defense.
- Technical log and safety data are only stored to the extent necessary.
- Statutory retention obligations may prevent immediate deletion.
14. obligation to provide data
The provision of personal data may be factually necessary for certain functions or for the processing of inquiries , even if it is not always required by law.
- Without contact details, ekosphere is regularly unable to provide a meaningful response to an inquiry.
- Without technically necessary access data, the website cannot be delivered or secured on a regular basis.
- Missing required information can delay, restrict or make processing impossible.
15 Data security and confidentiality
ekosphere takes appropriate technical and organizational measures to protect personal data against loss, manipulation, unauthorized access, unauthorized disclosure and other unlawful processing.
- Data security is an ongoing organizational and protection process.
- Absolute protection against all risks of digital communication cannot be technically guaranteed.
- In the case of external communication channels and third-party platforms, there are residual risks outside the full sphere of influence of ekosphere.
16 Rights of data subjects
Data subjects may, insofar as the applicable data protection regulations provide for this, in particular assert the following rights:
- Information about processed personal data,
- Correction of incorrect or completion of incomplete data,
- Deletion of personal data, insofar as there are no storage or other legal reasons to the contrary,
- Restriction of processing in cases provided for by law,
- Objection to certain processing, in particular processing based on legitimate interests,
- Data portability, insofar as this is provided for by law.
Data protection requests can be made using the contact details provided in the "Contact for data protection requests" section. Whether and to what extent a right exists depends on the applicable law and the specific processing operation.
17. changes to this data protection information
ekosphere may adapt this data protection information if the legal framework, technical basis, website functions, integrated services or internal processes change.
The current version published on this website applies in each case.
18. contact for data protection inquiries
If you have any questions regarding the processing of personal data or the exercise of your rights, please contact:
ekosphere doo
Bulevar Teuta bb
85360 Ulcinj, Montenegro
Phone: +382 69 344 043
E-mail: datenschutz@ekosphere.me
Data protection requests are checked within the framework of the legal requirements and answered as promptly as possible.
